All orders are due by Thursday at 12:00 noon for the following week's delivery date(s)

Orders for Tuesday and Wednesday Pick up can be done between the hours of 4:00 and 10:00 pm at Island Queens Restaurant.

Hamilton and surrounding areas (Dundas, Stoney Creek, Ancaster, Burlington, Niagara, St. Catharines and Brant County/Brantford) will be delivered on Monday's between 12:00 noon and 10:00 pm

GTA and surrounding cities will be delivered on Tuesday's between 12:00 noon and 10:00 pm.

Please refer to the top banner on our website for up-to-date information on order deadlines.

We require a minimum order of 3 meals (or $45). We offer healthy snacks and other add on's that can be added with your meals!

Our meals are intended for a single serve.

Please sign up for our newsletter to stay up to date on when we will launch different meal options with varying sizes that may be suitable for sharing.

Refer to the next question for portion sizes.

Our Traditional meals are balanced with protein, carbohydrate and fat and are our most popular option. Each meal contains approx. 35g protein, 40g carbohydrate & 10-17g fat per meal (approx. 350-450 calories per meal).

For personalized calculation for your macro and caloric needs, please contact us directly at catering@islandqueens.ca. Additional fees may apply.

Unfortunately, we cannot change any components of a meal.

No problem! Simply order your meals individually and check our ingredients. Our ingredients are listed on each menu item page so you can select which are your favourites and avoid items due to allergies, dietary restrictions or other food preferences.

You may also contact us directly to see if we can accommodate any allergies or dietary concerns. We cannot guarantee any modifications. Additional fees may apply.

We encourage consuming all meals fresh. Simply keep them in the refrigerator until you're ready to enjoy.

Some customers freeze certain meals – like our soup, stews and muffins.

Recommended consumption date will be found on each item.

We cook from scratch each week: meals are meant to be consumed within 3-5 days of their delivery; snacks within 5-7 days. We do not guarantee freshness following this time.

Our meal containers are microwave-safe. The exception applies to our salad bowls and side portion containers (i.e for gravy) as they are not microwaveable.

To heat in the microwave: simply open the lid, leave loose on container, or remove entirely, and heat for 2-5 minutes. Heating time will vary depending on the power of your appliance and personal preference.

We recommend re-heating on the stove-top: simply empty the meal contents into a pan on medium heat and mix for a few minutes until heated through.

Remember to remove any plastic containers with sauces or dressings when re-heating. These containers are not microwave safe.

All of our chicken is Halal. They can also be found in each item description.

Our chicken is always fully cooked through. Our steak is cooked medium-rare. Our fish is cooked medium. We cook this way to allow the best tasting product after re-heating.

All items are non-refundable following our order deadline of your week of service.

No refunds or exchanges once your order has been picked up or delivered.